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This information will answer many of the questions
you have about our campus. If you have questions we have not covered
here, do not hesitate to contact the Faculty Support office by telephone
at 925.602.6775 or by email at
cecilia.zefeldt@csueastbay.edu.
What if I need to get into my office
when the campus is closed?
Buildings are alarmed when the campus is closed. If you need
access to your faculty office, please go the CCC Department of
Public Safety located in the Facilities Maintenance Building. An
officer will assist you in entering the building. You may be asked
for identification.
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Where can I post things for my class?
The bulletin boards outside the Faculty Support
Suite are available to faculty to post homework solutions. Bulletin
boards have also been added outside faculty offices to be used by
faculty. Please feel free to post any information you feel is appropriate
on these bulletin boards.
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How do I contact Campus Staff?
A CCC Staff Directory and phone instructions are inside the
Faculty Handbook Binder on your CCC office desk. When calling within
the campus dial the last five digits of the phone number. This will
always start with a 2. To call CSUEB, dial 5 and the last 4 digits of
the phone number. For an outside line, dial 9 and the phone number.
Each CCC faculty office is also provided with a CSUEB Directory.
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Do I have to buy a separate parking
pass for the Concord Campus?
Parking permits are required Monday through Friday.
Permits may be purchased in the Academic Services Lobby. If you
know in advance that a temporary permit is needed for guest lecturers,
the permit may be obtained from the Faculty Support Assistant. Faculty
should park in the designated “Faculty Parking” lots.
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How do get copies made for my classes
at Concord?
The Concord Campus is not provided with a budget or
personnel for faculty photocopying. Because of this, photocopying
should be arranged through your home department. If you have your
own copy card you are welcome to use the photocopiers located in the
Library, Computer Lab and AS Lobby. Contact your home
department to see if they will provide you with copy cards. You may
also purchase a copy card in the AS lobby.
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Is there a way to send mail to the
main campus?
The mail from our campus is picked up at 10:00am from LB 236 and
taken to CSUEB. The courier returns from CSUEB with mail between
3:00-3:30pm, M-F.
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Where is there a phone that I can
use?
Courtesy phones (phones with access to the main campus) are
located in the Academic Services Lobby, Library, Computer Lab,
Campus Union and in the main corridor on the 2nd floor of each
building. Public pay telephones are located under the stairs of the
Academic Services Building, near the Help Desk in the Computer
Center, and in the Campus Union.
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Where can I learn more about Distance
Learning?
A handout on using compressed video for distance learning is
available through the faculty support office.
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Who do I contact in an emergency
situation?
For police, fire or medical emergency, call 911 first and stay on
the line with the dispatcher until you are told to disconnect. Make
sure the dispatcher knows which building/office you are in.
Secondly, notify campus security at (925) 602-6737.
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Is there an exam proctoring service
on this campus?
Concord follows the same exam schedule as the Hayward
campus, unless otherwise specified by the instructor. If you have a
student who needs to make-up an exam you can see the Faculty Support
Assistant for details. Unfortunately, we do not have staff available
to proctor an exam for an entire class. The instructor would have to
make alternate arrangements for an entire class.
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How can I change the temperature in
my classroom?
If your classroom is too hot, too cold, or you are having any
other kind of facilities maintenance problems, please let the
Faculty Support Assistant know as soon as possible at (925)
602-6775. She will direct your concern to the appropriate person so
that the problem can be corrected before your next class meeting.
For an after hours non-emergency situation, please leave a note for
the Faculty Support Assistant in her mailbox, located across from
the faculty mailboxes.
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Is there a place where I can relax
besides my office?
The Faculty Lounge is part of the Faculty Support Suite. There is
a refrigerator, microwave, bottled water and coffee maker available
for your use.
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I have some ideas for this campus,
who do I contact?
Faculty suggestion slips are located on your office desk. If you
have any suggestions, complaints or compliments please let us know.
You can give it to the Faculty Support Assistant in the Academic Services Building.
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Is
there a fax machine available for my use?
The phone number to the fax machine located in LB 236 (Faculty
Support Suite) is (925) 602-8675.
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When is the cafeteria open?
Vending machines are available in the Campus Union,
7:30am-10:00pm. The Campus Union hours vary by quarter. Please see
sign posted on the doors.
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Where do I pick up my grade roster?
Grade rosters are delivered to your home department
in Hayward. Please contact your home department to have rosters
sent to the Concord Campus.
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Where do I apply for travel
reimbursement?
Full-time CSUEB faculty are eligible for reimbursement for travel
to the Concord Campus under certain conditions. Travel
reimbursement claims must be processed through the appropriate
school or instructional department office. You must have completed
the State Defensive Driver Training class within the last 4 years to
be eligible for travel expense reimbursement.
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Do I have a voicemail box?
Voice mail instructions are located in the Faculty Handbook
Binder on your CCC office desk. Voice mailboxes will no longer be
automatically assigned; you may request a free voice mailbox with
the Faculty Support Assistant.
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What do I do if I leave or find
something in a classroom?
Articles left in classrooms will be taken to the CCC Department
of Public Safety in the Facilities Maintenance Building, where there
is a “Lost and Found” container. The phone number to the CCC
Department of Public Safety is (925) 602-6737.
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Where do I get Copy Cards?
Purchase your own copy card so that you may use the copy
machines at our campus. Some departments provide their faculty with
a copy card.
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How do I get an office
key?
An office key is provided for each faculty member.
This key opens your office as well as the Faculty Support Suite.
If you lose a key to your faculty office, please see the Faculty
Support Assistant in the Academic Services Building. Generally, if you plan on teaching
at CCC the following quarter, you may keep your key. Otherwise,
the key needs to be returned to the Faculty Support Assistant at
the end of the quarter. Please check with the Faculty Support Assistant
for further instructions.
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